TERMS & CONDITIONS

PRICING POLICY:

The price for the products will be the price indicated on your Invoice, on the date of purchase.

All purchase prices are in the currency of the buyers’ choice and are inclusive of VAT unless stated otherwise.

Shipping costs vary according to country Free Delivery is not available for orders delivered outside the UK.

SHIPPING & DELIVERY:

How much will I pay for postage and packing?

Standard delivery to the UK is free of charge, Delivery costs to all other destinations, are payable by you as indicated on your Invoice.

Can you deliver to a different address than my billing address?

Yes, you can specify your preferred delivery address when you place your order.

Where do you deliver?

We deliver to most postal areas in the UK, Europe, USA, and the rest of the world. Delivery of certain products to the Channel Islands, Scilly Isles and the Isle of Man may not always be possible. We also reserve the right not to deliver orders if we believe the address is not secure; for example, to a communal postal address or PO Box. If this affects your order, we will notify you as soon as possible.

How long does standard delivery to the UK take?

Please allow 3 to 5 days (excluding Sundays) for delivery of your order.

How long does standard delivery outside UK take?

You can usually expect to receive your goods within 7 working days of order placement.

Are there any places where delivery might take longer?

There are a small number of postcodes, usually in remote rural areas, where we cannot guarantee delivery within our usual timescale. Delivery to International addresses may take longer than 7 days.

What if I'm not in when you deliver?

Deliveries are usually made Monday to Friday between 9.00am and 5.30pm. If you or the intended recipient is not available, each time a delivery is attempted our courier will leave a card at the delivery address confirming that they have tried to deliver. Simply follow the instructions on this card to rearrange delivery.

How can I track my order?

For Domestic and international Courier Orders you should be able to track your order within 24 hours of the order dispatch email being sent to you.

SHIPPING OPTIONS

United Kingdom Delivery

Please allow 3 to 5 working days for delivery of your order. A signature may be required for delivery and you can specify an alternative delivery address to your billing address.

International Delivery

Delivery charges are calculated at time of purchase and are calculated by distance from UK. You can usually expect to receive your goods within 7 working days of order placement. Returns. (Please see “Purchase Policies” Below)

PRIVACY POLICY:

OUR COMMITMENT TO PRIVACY

Our Privacy Policy was developed as an extension of our commitment to combine the highest-quality products and services with the highest level of integrity in dealing with our clients and partners. The Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services. This statement will be continuously assessed against new technologies, business practices and our customers' needs.

What Information Do We Collect?

When you visit our Web site you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Web site use information collected on an aggregate basis as you and others browse our Web site.

Personal Information You Choose to Provide Credit Card Information

If you choose to purchase products or services from us or our partners, you may need to give personal information and authorization to obtain information from various credit services. For example, you may need to provide the following information:?Name,?Mailing Address,?Email Address,?Credit Card Number,?Home and Business phone number.

Email Information

If you choose to correspond further with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

Web Site Use Information

Similar to other commercial Web sites, our Web site utilizes a standard technology called "cookies" (see explanation below, "What Are Cookies?") and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

How Do We Use the Information That You Provide to Us?

Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under our traditional corporate standards designed to safeguard the security and privacy of our customers’ personal information. As a customer, you will be given the opportunity, at least once annually, to notify us of your desire not to receive these offers.

What Are Cookies?

Cookies are a feature of Web browser software that allows Web servers to recognize the computer used to access a Web site. Cookies are small pieces of data that are stored by a user’s Web browser on the user’s hard drive. Cookies can remember what information a user accesses on one Web page to simplify subsequent interactions with that Web site by the same user or to use the information to streamline the user’s transactions on related Web pages. This makes it easier for a user to move from Web page to Web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.

How Do We Use Information We Collect from Cookies?

We use Web site browser software tools such as cookies and Web server logs to gather information about our Web site users’ browsing activities, in order to constantly improve our Web site and better serve our customers. This information assists us to design and arrange our Web pages in the most user-friendly manner and to continually improve our Web site to better meet the needs of our customers and prospective customers. Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our Web site as they move from one page to another. Web server logs allow us to count how many people visit our Web site and evaluate our Web site’s visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you although they do permit us to send focused online banner advertisements or other such responses to you.

Note of New Services and Changes

Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services and special offers we think you will find valuable. As our client, you will be given the opportunity to notify us of your desire not to receive these offers by clicking on a response box when you receive such an offer or by sending us an email request at info@woweeone.com

How Do We Secure Information Transmissions?

When you buy a WOWee One you will be directed to our secure Shop page. The Shop’s site, secure server software encrypts all information you input before it is sent to us. The information is scrambled en route and decoded once it reaches us. Other email that you may send to us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as Social Security or account numbers to us through an unsecured email.

How Do We Protect Your Information?

Information Security. We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction. Evaluation of Information Protection Practices. Periodically, our operations and business practices are reviewed for compliance with policies and procedures governing the security, confidentiality and quality of our information. Employee Access, Training and Expectations. Our values, ethical standards, policies and practices are committed to the protection of customer information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.

How Can You Access and Correct Your Information?

You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing info@woweeone.com

Do We Disclose Information to Outside Parties?

We may provide aggregate information about our customers, sales, Web site traffic patterns and related Web site information to our affiliates or reputable third parties, but this information will not include personally identifying data, except as otherwise provided in this Privacy Policy.

What About Legally Compelled Disclosure of Information?

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

What About Other Web Sites Linked to Our Web Site?

We are not responsible for the practices employed by Web sites linked to or from our Web site nor the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site.

PURCHASE POLICIES:

Returns

If you are not satisfied with your purchase, you may return the product with the original receipt and original packaging within fourteen (14) calendar days of purchase. The following additional restrictions apply to these returns:

If you are a consumer and have purchased faulty products, you should return them as soon as possible after discovery of the fault. You must also provide the original receipt or proof of purchase. If investigation reveals the products as sold were faulty, ASL Ltd will replace them or provide you with a full refund. All refunds under this Policy will be made using the original payment method. Products can be returned only in the country in which they were originally purchased.

EXPORT NOTICE

WOWee products are subject to export control laws and regulations and must be purchased, sold, exported, re-exported, transferred or used in compliance with such export laws and regulations.

SALES POLICIES

In addition to all Purchase Policies stated above, the following additional policies apply to WOWee sales and the purchase and use of a WOWee is subject to terms and conditions. In addition, by making this purchase, you expressly acknowledge that:

ASL Ltd reserves the right, in its sole discretion, to refuse or cancel any order and to limit order quantity. ASL Ltd may require additional qualifying information prior to accepting or processing any order.

OTHER:

Circumstances beyond our reasonable control We will make every effort to perform our obligations under the Contract. However, we cannot be held responsible for delays or failure to perform if such delay or failure is caused by any circumstances beyond our reasonable control. In the event of a delay, we will perform our obligations as soon as reasonably possible.

Disagreements Governing Law and Jurisdiction

We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so within England or Wales and the laws of England and Wales will apply.

BUSINESS NAME AND BUSINESS OWNERSHIP:

WOWee ONE Shop’s legal business name in the United Kingdom is ‘ASL Ltd (Anywhere Speakers Ltd)’ with registration number 7063799. Please direct retail enquiries to its registered business address at ASL (Anywhere Speakers Ltd), Unit 200 Bridgwater park, Bristol road, Bridgwater, Somerset, TA6 4TB

POSTAL ADDRESS:

WOWee ONE / ASL Global HQ
ASL, Unit 200, Bridgwater Business Park, Bridgwater, Somerset, TA6 4TB. United Kingdom
Ph: +44 (0) 1278 684136
Fax: +44 (0) 1278 686188

Email: info@woweeone.com

www: www.woweeone.com